This statement applies to content published on the admin.ref.ac.uk and the members.ref.ac.uk domains.
This website is run by UK Research and Innovation (UKRI). It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:
- Zoom in up to 300% without problems
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
How accessible this website is
This website has been developed and tested against all WCAG 2.2 A and AA criteria.
Known issue(s):
- WCAG 2.4.3: Focus order (Level A)
- Focus does not start at the beginning of the page. Instead, focus normally begins on the first item within the website’s navigational breadcrumb component. On some pages, focus begins further down the page. This can make understanding focus placement difficult, particularly when changing pages. We are investigating a fix for this problem which we believe is a known limitation of the third-party library used for the front-end service.
- WCAG 4.1.2: Name, Role, Value (Level A)
- There is a drop-down component which does not have the aria-controls attribute. This attribute is used to associate the input with the drop-down list, which appears when a user interacts with it. Screen reader users may not be automatically directed to the drop-down list when it opens. We are investigating a fix for this problem which we believe is a known limitation of the third-party library used for the drop-down component.
- WCAG 1.3.1: Info and Relationships (Level A)
- There are some groups of radio buttons that do not have a legend element to label the group. This means that the relationship between the group label and its radio button options is not conveyed to assistive technology. Screen reader users may only hear the radio button options without understanding what those options refer to. We are investigating a fix for this problem.
Feedback and contact information
If you need information from this service in a different format such as accessible PDF, large print, easy read, audio recording or braille:
- Email: usersupport@ref.ac.uk
In your message, include:
- The web address (URL) of the content
- Your email address and name
- The format you need, for example plain text, braille, BSL, large print or audio CD
Reporting accessibility problems with this website
Reporting accessibility problems with this website. If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us usersupport@ref.ac.uk
Enforcement procedure
If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
Technical information about this website’s accessibility
UKRI is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.
What we’re doing to improve accessibility
In March 2026, we used Digital Accessibility Centre (DAC) to test the accessibility of the service for compliance with Web Content Accessibility Guidelines version 2.2.
They identified several accessibility issues that we fixed before launching the service.
As we continue to develop the service, we will re-audit and test for accessibility on a regular basis.
Preparation of this accessibility statement
This statement was prepared in April 2026. We will keep this statement under regular review.